At Mam Originals Shop, we believe that the moment your carefully chosen piece arrives should be as exceptional as the design itself. Our delivery process is crafted with the same thoughtful intention that defines our collections—seamlessly bridging the distance between our Phoenix studio and your personal world, no matter where you are.
For the modern individual who values both timeless elegance and contemporary edge, waiting for a treasure should be an experience of anticipation, not uncertainty. That’s why we’ve designed a transparent, reliable shipping framework that honors your time and completes your story of self-expression.
Your Shipping Options: Designed for Choice
Understanding that your needs are as unique as your style, we offer two distinct shipping methods. Each is tailored to balance speed, cost, and reliability, ensuring your Mam Original arrives in perfect condition and on your terms.
1. Standard Express Shipping
Carriers: DHL or FedEx
Cost: $12.95 (flat rate)
Delivery Timeline: 10-15 days after dispatch
Ideal for: The style-conscious individual seeking a balance of speed and value. Track your package every step of the way with our trusted global partners.
2. Complimentary Curated Shipping
Carrier: EMS
Cost: FREE on all orders over $50
Delivery Timeline: 15-25 days after dispatch
Ideal for: The thoughtful curator who plans ahead. Enjoy the luxury of free delivery, knowing your statement piece or archival find is journeying securely to you.
The Journey of Your Piece: From Our Hands to Yours
Every order begins its journey in our Phoenix studio. Please allow 1-2 business days for our team to meticulously prepare your item—this is where our artisan spirit shines. Each piece is inspected, lovingly packaged in our signature packaging, and prepared for its global voyage.
Once dispatched, you will receive a tracking notification, inviting you to follow your piece’s path across the globe. We proudly serve a worldwide community, bringing accessible luxury to doorsteps everywhere (excluding only the most remote locales in Asia and beyond).
A Note on Returns & Our Promise
Your confidence in your choice is paramount. Should your piece not resonate as you envisioned, we offer a 15-day return period from the date of delivery. This commitment is an extension of our core promise: to deliver exceptional value and empowerment, without compromise.
This is more than logistics; it’s the final chapter of our curation. We are your partners in self-expression, dedicated to ensuring the entire experience—from discovery to delivery—reflects the quality, drama, and refinement of the pieces you choose.
Questions about your order? Our dedicated customer service team is here to ensure your experience is as flawless as our designs.
Reach us at: [email protected]
Mam Originals Shop | 1724 Lamberts Branch Road, Phoenix, US 13135
Welcome to Mam Originals Shop.
Where your personal luxury is defined, designed, and delivered.